Dear Valued Customer,
As the current COVID-19 situation has been mutating day by day, TECHPRO would like to send a letter updating our current actions to minimize the spreading of the virus and our Business Continuity Plan (BCP) in the meantime.
We will continuously review and adjust our BCP in accordance with the government announcement without affecting our services to our customers.
TECHPRO is committed to:
1. TECHPRO's employees are guaranteed the normal benefits and maximum protection from the company's welfare programs.
2. Equip respirator, antiseptic hand sanitizer, control the situation of office access, employee travel itinerary to minimize risks. Do not gather and gather people. All work is carried out and operated through online transactions.
3. Examining the influence levels to make responsible decisions to, prevent and prevent the complicated situation of the Covid 19 epidemic with the criteria to ensure safety and health staff, family and community health is the number 1 priority.
4. Always make every effort to ensure the delivery of products and services at the request of the Customer as committed.
However, TECHPRO products are supplied from foreign partners in countries affected by COVID 19, such as Korea, Italy, Europe, USA, Taiwan, it may be delayed due to production and shipping constraints in the above countries. TECHPRO Board of Directors is closely monitoring and evaluating the effects of and the impact of supply capacity to take timely action as well as information to customers.
We are looking forward to receiving your sympathy if any influence may affect your orders in the future.
To update the status of your order, please contact TECHPRO at Hotline 1900 2035 or Sales representative.
TECHPRO will have recommendations to recommend equivalent replaceable items for Customers to consider making appropriate choices when necessary.
TECHPRO thanks you for your support and companionship during this time to reduce the risk of disease together with the whole country.
Wishing you and your family always safe and peaceful.
CEO
Nguyen Dinh Hiep